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Post-scan service and digital inbox

{Keyword}: Receive your mail digitally

Our scan service is independent of location. We simply redirect your mail, digitize it and make it available in the Caya Cockpit. There, you can manage and edit all documents or automate work processes.

More than 20,000 users already rely on Caya

{keyword}: How it works

Location-independent and easy

Step 1

Your mail
come to us

Automatic forwarding of all letter mail using a forwarding order*

Pass on the address of your Caya postbox as the receiving address

Automatic forwarding of selected letter mail (e.g. for a department) via rerouting

Daily collection of your mail by Caya at your location

For individual solutions Please feel free to talk to us

*Forwarding can be set up directly in Caya.
cayan carrying mail
Step 2

Your mail is being scanned

Your mail is sorted by format, opened by machine, removed from the envelope and prepared for scanning.

Your mail is digitized in milliseconds by our production scanners.

Your mail is stored in our short-term archive and then destroyed, sent or transferred to the long-term archive.

*Our scan centers are all located in Germany and are ISO certified.
cayan scanning mail
Step 3

Your mail is being delivered

The crucial process of delivery is the transfer of documents from the scan center to you. There are various ways to do this:

FTP server

By email

About integrations

Mockup von Caya Inbox

Is the post office digitized, Let's get started

Easy to find
Thanks to the full text search, you can immediately find what you need.
Share and collaborate
Location-independent availability of all documents
Smartphone Mockup von der Caya Inbox

Fill out and sign forms

It's simple, with just one click.
inbox icon

Organize documents into folders and with tags

Everything has its place, every document has a suitable folder. You can easily find important documents, even if they were received some time ago.
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Powerful PDF editor

With Caya, you also get a full-fledged PDF editor. This allows you not only to highlight text or sign documents, but also to separate or connect pages, fill out forms and insert graphics such as stamps.
Safety made in Germany

Best OCR technology on the market

Not only better than the competition, but also GDPR-compliant.
More about data collection
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Full control through rights and role management
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Secure archiving
We keep your physical documents for 90 days and longer if you wish.

When the Subject is , automatically share with Tabea.

Concentrate on the important things and let our Automagic workflows do the repetitive, annoying tasks. For example:
Send invoices to Datev
Distribute to colleagues and within a team
Save to the correct folder

Connect Caya to the tools you're already using

Caya offers integrations with over 100 software solutions. Just keep using your previous setup — Caya is compatible.

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Google Drive Logo
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Datev Logo
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+100 logos

Do you have any questions?

With Caya's post-scan service, you can receive your daily mail digitally. In Caya Document Cockpit, you can manage and edit your documents in a central location and automate repetitive tasks. Simple, reliable, efficient. With over 20,000 customers, Caya is the leading provider of paperless offices in Germany.

Setting up Caya is a breeze and is done entirely online. To do this, first select the appropriate tariff + the desired scan volume and complete the booking process. After booking, you decide how you want the mail to reach Caya: via forwarding order, mailbox address or, for example, via collection by a courier. Our digitization experts will be happy to assist you with this. Please contact us at +49 30 200 036 981 or business@getcaya.com.

We always scan all mail that we receive. To do this, we also remove staples or staples, for example. Only documents that must be damaged by us to fully scan are not completely scanned by us. In such cases, only a stand scanner is used to scan the first page. These include notary deeds with seals, for example.

Yes, you can add any number of companies as recipients to your business customer account with Caya. However, please note that we do not offer separate inboxes for each company. If you want separate inboxes, it is recommended that you create a separate Caya account for each company.

Yes, Caya offers integrations with over 100 other software solutions. This includes software from the areas of accounting and personnel as well as industry software for property managers, real estate managers or tax consultants.

The original documents will initially be kept free of charge for 90 days in our short-term archive. Within this time, you can request documents via immediate delivery at any time. On request, we can also send you all documents regularly (monthly, biweekly, weekly) in bulk or permanently archive your documents in our long-term archive.

Yes, the digitization of registered letters, including envelopes, is included in our service.

With over 20,000 customers, Caya is Germany's leading provider of paperless offices. Our customers include medium-sized companies such as SH Netz (operator of the power grid in Schleswig-Holstein), start-ups such as McMakler and non-profit organizations such as WWF Germany. There are also many self-employed entrepreneurs and small businesses. Testimonials about Caya can be found, for example, at OMR Reviews (an independent B2B review platform).