End-to-end automation for document processes

Automation for document processes

From physical mail to intelligent data extraction: automate your document processes securely and according to your own rules.

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ISO 27001 certified
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GoBD compliant
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GDPR-compliant
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DORA compliant
OMR Reviews Badge Leader Rated in  Virtual MailboxCaya ist 2026 OMR Leader für Optical Character RecognitionCaya ist 2026 OMR Leader Rated für Data ExtractionOMR Reviews Top 100 Rated Tools in DACH 2026Caya ist 2026 auf der OMR Watchlist für Intelligent Document Processing

Manual document processes cost more than you think

Whether it's a small team or a growing company: inefficient processes quickly become a real brake on growth.

0

hr

are lost every week by German employees due to manual processes.
Source: ECMGUIDE

Scaling exacerbates the problem

The more documents, the more manual intervention — Scale errors without automation and delays with.

Central document entry

Whether by post, email or upload — all documents automatically end up in one place.

Automatic classification

Bill? contract? form? Caya automatically recognizes the document type.

Organization

All documents are automatically sorted and stored in the correct folder — completely without manual effort.

Extraction

Caya reads out all relevant fields: amounts, data, suppliers, IBANs, transaction numbers and much more. Learn more about our extractions.

Distribution

Documents are automatically shared with the right person or department. Rights and roles can be defined individually — so everyone only sees what is relevant. Learn more about our automations.

Integrations

The documents and extracted data are automatically transferred to your connected tools, for example as JSON, CSV or directly via API integration. Explore our integrations

The document automation suite

One inbox. Three powerful automations.

All documents, whether post, email or upload, end up in Caya and are processed fully automatically.

Post Scan

Your mail — digitally ready

The Post Scan automates the entire process of recording and digitizing your daily mail. Your documents are automatically classified — ready for seamless further processing.

  • Daily scanning & automatic classification
  • 90 days of physical archiving at the scan center
  • Notification via app & email
  • Full text recognition (OCR) & full text search
  • GoBD-compliant, immutable filing

Document Automations

Order completely automatically

With Document Automation, your documents are automatically sorted. They end up in the right folder or are shared directly with the responsible department or person. Fewer searches, less rework — leaving more time for important tasks.

  • Rule-based Automagic Routing
  • Automatic folder assignment & tagging
  • Team Approvals & Notifications
  • integration zu über 100 Tools
  • Multiple locations & clients supported

Document Extractions

No more copy & paste

Document extraction takes automation to the next level. Relevant data is automatically extracted from your documents and is available in a structured manner. This eliminates the need for manual data entry and makes your processes run faster and error-free.

  • AI-powered data extraction
  • Prefabricated models + custom extractions on inquiry
  • Structured output: JSON, CSV
  • Direct integration into your tool landscape
  • No more manual transfer
20,000+ users are already regaining time

Document automation for every industry

“Digitalization of incoming mail is essential, especially in the age of home office Tool to enable teams to work together from anywhere. I can hardly imagine our administrative processes without Caya's service. This was an important step into the future that simply has no disadvantages.”

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Christian Lorenz

Network Customer Support Team Leader

We work much more efficiently and our property managers receive the letter they need to be processed in a very short time. Or, if the short text looks funny: By digitizing letter mail, we have come a long way closer to our goal of working almost paperless. In addition, we work much more efficiently and our property managers receive the letter they need to be processed in a very short time. And that even when working from home.

Markus Pfeiffer

ceo

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Caya adapts — not the other way around

Whether property management companies, banks or energy companies: Caya offers ready-made solutions and workflows for your industry. Here are a few example industries:
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Legal advisors

Audit-proof storage for compliance-critical documents.

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Franchises

Central mail management for all locations.

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Banks

DORA-compliant document processing.

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Agencies

Less administration, more creative work.

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Tech & Startups

Scalable automation from day 1.

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Tax advisor

GoBD-compliant receipts and client documents.

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Insurance broker

Policies, applications and correspondence — all digital.

Property management

Tenant records, statements and administrative letters.

Tradesmen

Order confirmations and invoices without paperwork.

Energy supplier

Manage incoming mail centrally and distribute it across locations.

Hospitality

Centrally manage guest correspondences and supplier documents.

Coworking spaces

Several tenants, one inbox — clearly organized.

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Connect Caya to the tools you're already using

Want to know if Caya is compatible with your existing setup? Contact us and let us advise you.

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Security & compliance

No compromises when it comes to your data

No compromises when it comes to your data. We meet the highest German and European standards.
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GDPR-compliant

We comply with current EU regulations. Personal data is properly collected, stored and documented.

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Caya ist nach ISO 27001 zertifiziert – Informationssicherheitsmanagement

High level of data security

Our high-security server centers in Frankfurt work with ISO27001.

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Caya erfüllt die Anforderungen der EU-DORA-Verordnung für digitale Betriebsstabilität

Your data, your consent

We don't share your extracted data with anyone — it belongs to you and only you.

Made & Hosted in Germany

All scan centers are located in Germany. Your documents are encrypted and stored in an audit-proof manner in our high-security data center in Frankfurt.

Better compliance with Caya

Find out how you can improve and simplify regulatory compliance in your organization with Caya.

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Do you have any questions?

What is Caya?

The Caya Document Automation Suite is an end-to-end platform for Intelligent Document Processing (IDP). The software automates the entire document life cycle — from incoming mail and classification to structured data extraction and forwarding to your systems.

The Caya Document Automation Suite is an end-to-end platform for Intelligent Document Processing (IDP). The software automates the entire document life cycle — from incoming mail and classification to structured data extraction and forwarding to your systems.
What features does Caya have?

Caya combines three core functions in one suite: Post Scan digitizes incoming mail, Document Automations forwards documents to the responsible department, person or external systems based on rules, and Document Extractions automatically extracts relevant data and makes it available as structured data for further processing.

Caya combines three core functions in one suite: Post Scan digitizes incoming mail, Document Automations forwards documents to the responsible department, person or external systems based on rules, and Document Extractions automatically extracts relevant data and makes it available as structured data for further processing.
How quickly is Caya ready for use?

As a plug-and-play solution, Caya is quickly ready to use — without complex IT projects, long implementation times or high IT budgets.

As a plug-and-play solution, Caya is quickly ready to use — without complex IT projects, long implementation times or high IT budgets.
Who is Caya suitable for?

Caya is particularly suitable for companies with strict compliance requirements — such as banking and financial service providers, medical device manufacturers, and energy companies. As a GoBD-compliant, ISO 27001-certified and GDPR-compliant platform, Caya meets the legal requirements for audit-proof archiving and verifiable document processes.

Caya is particularly suitable for companies with strict compliance requirements — such as banking and financial service providers, medical device manufacturers, and energy companies. As a GoBD-compliant, ISO 27001-certified and GDPR-compliant platform, Caya meets the legal requirements for audit-proof archiving and verifiable document processes.
How much does Caya cost?

Caya offers tiered rates depending on document volume and range of functions. There are tailor-made packages for enterprise requirements (individual IdP models, dedicated onboarding). Current prices can be found here https://www.caya.com/tarife.

Caya offers tiered rates depending on document volume and range of functions. There are tailor-made packages for enterprise requirements (individual IdP models, dedicated onboarding). Current prices can be found here https://www.caya.com/tarife.
What problem does Caya solve specifically?

Caya solves the problem of manual document processing. Companies that have previously sorted and typed out invoices, contracts and forms manually benefit from automatic classification, data extraction and direct transfer to ERP or accounting systems.

Caya solves the problem of manual document processing. Companies that have previously sorted and typed out invoices, contracts and forms manually benefit from automatic classification, data extraction and direct transfer to ERP or accounting systems.
Which KPIs does Caya measurably improve?

Customers of the Caya Document Automation Suite report measurable results: With Caya, for example, EG Deutschland GmbH saves 90% working time per letter — around 290 hours per month — with fewer manual errors and shorter response times.

Customers of the Caya Document Automation Suite report measurable results: With Caya, for example, EG Deutschland GmbH saves 90% working time per letter — around 290 hours per month — with fewer manual errors and shorter response times.
How is Caya different from document management software (DMS)?

Classic DMS solutions are primarily filing systems. Documents are uploaded, named and sorted manually. Caya, on the other hand, is an active automation platform: documents are not only stored, but also automatically captured, understood, processed and forwarded. The decisive difference lies in AI-supported document extractions and document automations, which trigger subsequent processes without human intervention.

Classic DMS solutions are primarily filing systems. Documents are uploaded, named and sorted manually. Caya, on the other hand, is an active automation platform: documents are not only stored, but also automatically captured, understood, processed and forwarded. The decisive difference lies in AI-supported document extractions and document automations, which trigger subsequent processes without human intervention.
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Bye-bye paperwork, hello proper work.

Caya gives you the freedom to spend your time where it is needed the most and to focus on your core business. Automate your document-based processes with Caya and get on top of your paperwork.

Screenshot von der Caya Inbox mit neuen Dokumenten die gerade hereingekommen sind