Privacy, Security & Compliance
Certified compliance
BaFin-compliant
Caya fulfils the regulatory requirements of the German Federal Financial Supervisory Authority (BaFin) and is used by many banks.
Caya Trust Centre
Find out more about our compliance measures, certifications and security standards. You can find lots of information about compliance with Caya in our Trust Centre.
Privacy & data security
How we protect your data: legally, physically and digitally.
Order processing contract
If you use Caya, you can conclude an order processing contract (AVV) in accordance with Art. 28 GDPR.
End-to-end and SSL encryption
Thanks to end-to-end and SSL encryption, your data is protected throughout transmission.
Hosting & storage in Germany
Your documents are stored in a highly secure server center in the Frankfurt banking environment.
Highly automated scanning process
Your mail is digitized using a highly standardized and automated process.
Highest safety standards
Maximum security through video surveillance, electronic access controls and security service.
Your data belongs to you
Under no circumstances will we share your data with third parties without your consent.
Audit-proof & GoBD-compliant
- Automated and audit-proof storage
- Compliance with GoBD, HGB & AO
- Documents are provided with a digital receipt stamp
- Loss of documents due to digital processing ruled out
Collaborate securely
Access security & role management
Determine who can view or edit which documents — with a flexible and secure role and authorization system.
All documents securely in one place
Centralize your digital document management in a secure environment and access it securely at any time.
Client and location capacity
Manage multiple companies, departments, or locations in one system — with separate data areas and individual access settings.
Do you have any questions about compliance?
Our team is happy to help you. Please use the following contact form.
Thank you very much for your interest!
In the meantime, check out our resources:
Document management for SMEs
Tips for successful digitization and more efficient use of DMS.
Quick Guide: Digitalization Strategy
Learn more about post-digitization and CAYA.
Product demo
Get an impression of our software and see the CAYA platform in action.
In the meantime, check out our resources here.