letter visuals flying inOMR Reviews Badge Leader Rated in  Virtual Mailbox

Digital inbox and Document Management for private customers

Simply receive your daily mail online

With Caya, you always have a perfect overview of your mail — regardless of location.

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The benefits of post-digitisation with Caya

Location-independent access to documents via mobile app

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Find documents easily

Thanks to the full text search, you can immediately find what you need.

Easy payment with PayNow.

Powerful PDF editor

In Caya's full-fledged PDF editor, you can sign and fill out documents.
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Up to five different recipients

Create folders for your family or friends in the Family Plan.

This is how Caya works for private customers

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1. Your mail comes to us

Automatically via mail forwarding or by creating your personal Caya Postbox address. Pass it on to anyone from whom you want to receive mail digitally.

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2. We digitise your mail

Your mail is digitized in a highly standardized and automated process. Completely compliant with data protection regulations.

3. You receive your mail

We make your mail available to you on a daily basis in the Caya Document Cockpit. You will be informed about new mail in real time via email or push notification.

This is how intuitive our digital letterbox is

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Edit
organizing
conceiving

With Caya, your documents are in safe hands

GDPR-compliant

We comply with current EU regulations. Personal data is properly collected, stored and documented.

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Your data, your consent

We don't share your extracted data with anyone — it belongs to you and only you.

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High level of data security

Our high-security server centers in Frankfurt work with ISO27001.

Reliable and secure transfer of your data

This is how we protect your data: legally, physically and digitally.

“On the go, I like to skim over newly arrived letters on the Caya iOS app, and I receive a notification on my iPhone for this. All my documents now only end up directly in Caya.”

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Kevin Landsberg

And that for just 12.99 euros per month

single

12

,99

per month

From the 13th month 14,99€ per month
From the 13th month XX,99 € per month

What's included

  • Up to 1 recipient
  • Up to 10 scans included
  • Short-term archive
  • Document Cockpit

single

12

,99

per month

From the 13th month 14,99€ per month
From the 13th month XX,99 € per month

What's included

  • Up to 1 recipient
  • Up to 10 scans included
  • Short-term archive
  • Document Cockpit

Couple

19

,99

per month

From the 13th month 23.99€ per month
From the 13th month XX,99 € per month

What's included

  • Up to 2 recipients
  • Up to 20 included scans
  • Short-term archive
  • Document Cockpit

Couple

19

,99

per month

From the 13th month 23.99€ per month
From the 13th month XX,99 € per month

What's included

  • Up to 2 recipients
  • Up to 20 included scans
  • Short-term archive
  • Document Cockpit

Family

29

,99

per month

From the 13th month 34.99€ per month
From the 13th month XX,99 € per month

What's included

  • Up to 5 recipients
  • Up to 30 included scans
  • Short-term archive
  • Document Cockpit

Family

29

,99

per month

From the 13th month 34.99€ per month
From the 13th month XX,99 € per month

What's included

  • Up to 5 recipients
  • Up to 30 included scans
  • Short-term archive
  • Document Cockpit
monthly contract
annual contract
annual contract
View full price list
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Additional costs when using CAYA

description
prize
private forwarding order, 12 months
- German Post
39,99€ including tax
- PIN email
39,99€ including tax
Immediate delivery Business
EUR 1,19/letter plus postage plus VAT
Instant private broadcast
EUR 0,99/letter plus postage incl. VAT
National shipping costs
Starting at EUR 5.49 including VAT in accordance with DHL national price list
International shipping costs
Starting at EUR 13.99 including VAT in accordance with DHL international price list
Manual assignment of letters without a customer number
2,10 incl. tax
If your letters reach us without a customer number, we will add them manually, provided that they can be clearly assigned to your account. This can happen, for example, if you share your CAYA mailbox address without providing the customer number. If you have your mail diverted to us using a forwarding order placed via Caya, you will never incur any additional costs.
Manual processing of letters in bulk envelopes
2.90 incl. tax
If your letters reach us in one envelope and not individually with your customer number, we will add them manually. This allows them to be added individually to your account.
Other expenses after assignment per 15 minutes
35,70€ including VAT

Haben Sie noch Fragen?

Which tariff is right for me?

Our private customer rates are aimed at private individuals who want to use Caya alone, as a couple or with their family. Choosing the right tariff depends primarily on the number of recipients in your household.

Would you like to use Caya for business? Find out more about our Business customer rates

What happens after booking?

After booking, we'll set up your forwarding order.

After a few days, the postal companies will no longer deliver your mail to you on site, but to one of our scan centers. We will then scan your mail the same day we receive it and make it available to you in your Caya account. You will of course be notified of this via e-mail and/or push notification.

What payment methods are available?

You can pay us by credit card (MasterCard, Visa, American Express), PayPal or, as a business customer, also by direct debit (SEPA direct debit mandate). Payment is made directly at the time of booking for the first time and then always monthly in advance on the first of a new month. Would you like to pay on account (bank transfer)?

> Please feel free to contact us.

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Ready for post-digitisation?

With Caya, there is no need to go to the mailbox - you can now conveniently receive, process and organise your mail digitally.