Digital inbox and Document Management for private customers
Simply receive your daily mail online
With Caya, you always have a perfect overview of your mail — regardless of location.
The benefits of post-digitisation with Cay
Location-independent access to documents via mobile app
Find documents easily
Easy payment with PayNow.
Powerful PDF editor
Up to five different recipients
This is how Caya works for private customers
1. Your mail comes to us
Automatically via mail forwarding or by creating your personal Caya Postbox address. Pass it on to anyone from whom you want to receive mail digitally.
2. We digitise your mail
Your mail is digitized in a highly standardized and automated process. Completely compliant with data protection regulations.
3. You receive your mail
We make your mail available to you on a daily basis in the Caya Document Cockpit. You will be informed about new mail in real time via email or push notification.
This is how intuitive our digital letterbox is
relaying
Forward documents directly from Document Cockpit via email.
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releasing
Share documents with people outside your organization.
team
Within your organization, you can easily invite new members and assign different roles.
Sign
Save your signature in the editor so that you can sign documents at any time.
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highlighting
Highlight passages of text? No problem Use our digital highlighter.
notes
Leave eye-catching notes right in the document.
search
Thanks to the full text search, any document can be found quickly at any time.
filters
With the filter settings, you have all relevant documents at your fingertips in no time at all.
deposition
Use the Caya Document Cockpit's audit-proof filing system.
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mail forwarding
By forwarding order, your mail will reach one of our scan centers without detours.
upload
Upload documents directly to the Caya Document Cockpit.
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Send documents via email to your individual Caya address.
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With Caya, your documents are in safe hands
GDPR-compliant
We comply with current EU regulations. Personal data is properly collected, stored and documented.
Your data, your consent
We don't share your extracted data with anyone — it belongs to you and only you.
High level of data security
Our high-security server centers in Frankfurt work with ISO27001.
Reliable and secure transfer of your data
This is how we protect your data: legally, physically and digitally.
“On the go, I like to skim over newly arrived letters on the Caya iOS app, and I receive a notification on my iPhone for this. All my documents now only end up directly in Caya.”
Kevin Landsberg
And that for just 12.99 euros per month
What's included
- Up to 1 recipient
- Up to 10 scans included
- Short-term archive
- Document Cockpit
What's included
- Up to 1 recipient
- Up to 10 scans included
- Short-term archive
- Document Cockpit
What's included
- Up to 2 recipients
- Up to 20 included scans
- Short-term archive
- Document Cockpit
What's included
- Up to 2 recipients
- Up to 20 included scans
- Short-term archive
- Document Cockpit
What's included
- Up to 5 recipients
- Up to 30 included scans
- Short-term archive
- Document Cockpit
What's included
- Up to 5 recipients
- Up to 30 included scans
- Short-term archive
- Document Cockpit
monthly contract
annual contract
annual contract
Additional costs when using CAYA
Do you have any questions?
Booking is easy online and takes less than five minutes.
- Select your rate and click “Book Now”
- Create your account
- Enter your billing address & payment details
- Tell us the address for which we should set up a forwarding order (if desired)
- Now it is our turn. Within a few days, you will receive your mail digitally.
Please note that we may contact you to verify your identity following your booking.
Our private customer rates are aimed at private individuals who want to use Caya alone, as a couple or with their family. Choosing the right tariff depends primarily on the number of recipients in your household. Would you like to use Caya for business? Find out about our Business customer rates
After booking, we will set up your forwarding order. After a few days, the postal companies will no longer deliver your mail to you on site, but to one of our scan centers. We will then scan your mail on the same day we receive it and make it available to you in your Caya account. You will of course be notified of this via e-mail and/or push notification.
We always scan all mail that we receive. To do this, we also remove staples or staples, for example. Only documents that must be damaged by us to fully scan are not completely scanned by us. In such cases, only a stand scanner is used to scan the first page. These include notary deeds with seals, for example.
You can pay us by credit card (MasterCard, Visa, American Express), PayPal or, as a business customer, also by direct debit (SEPA direct debit mandate). Payment is made directly at the time of booking for the first time and then always monthly in advance on the first of a new month. Would you like to pay on account (bank transfer)?
The original documents will initially be kept free of charge for 90 days in our short-term archive. Within this time, you can request documents via immediate delivery at any time. On request, we can also send you all documents regularly (monthly, biweekly, weekly) in bulk or permanently archive your documents in our long-term archive.
Ready for post-digitisation?
With Caya, there is no need to go to the mailbox - you can now conveniently receive, process and organise your mail digitally.