Digital postbox and document management for private customers
Receive your daily letter post easily online
With Caya, you always have a perfect overview of your post – wherever you are.
The benefits of digitising your post with Cay
Access your documents from anywhere via our mobile app
Easy to find
Easy payment with PayNow.
Powerful PDF editor
Up to five different recipients
How Caya works for private customers
1. Your post comes to us
Automatically via mail forwarding or by giving your personal Caya postbox address to anyone you want to receive digital mail from.
2. We digitise your mail
Your mail is digitised using a highly standardised and automated process. Completely GDPR-compliant.
3. You receive your mail
We make your mail available in the Caya Document Cockpit on the day it arrives. You will be notified of new mail in real time via email or push notification.
See how intuitive our digital mailbox is
Forward
Forward documents directly from the Document Cockpit via email.
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Approve
Share documents with people outside your organisation.
Team
Within your organisation, you can easily invite new members and assign different roles.
Sign
Save your signature in the editor so you can sign documents at any time.
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Highlight
Need to highlight passages of text? No problem. Use our digital highlighter.
Notes
Leave eye-catching notes directly in the document.
Search
Thanks to full-text search, every document can be found quickly at any time.
Filters
With the filter settings, you have all relevant documents to hand in no time at all.
Filing
Make use of the audit-proof filing system in the Caya Document Cockpit.
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Mail forwarding
With a mail redirection service, your post is sent directly to one of our scanning centres.
Upload
Upload documents directly into the Caya Document Cockpit.
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Send documents via email to your unique Caya address.
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Your documents are in safe hands with Caya
GDPR compliant
We adhere to current EU regulations. Personal data is properly collected, stored and documented.
Your data, your consent
We do not share your extracted data with anyone – it belongs to you and you alone.
High data security
Our high-security data centres in Frankfurt are ISO 9001, 27001, 27017 and 27018 certified.
Reliable and secure transfer of your data
How we protect your data: legally, physically, and digitally.
“When I’m on the move, I like to scan through new letters on the Caya iOS app; I get a notification on my iPhone whenever something arrives. Nowadays, all my documents go straight into Caya.”
Kevin Landsberg
And all that for just 12.99 euros per month
What's included
- Up to 1 recipient
- Up to 10 scans included
- Short-term archive
- Document Cockpit
What's included
- Up to 1 recipient
- Up to 10 scans included
- Short-term archive
- Document Cockpit
What's included
- Up to 2 recipients
- Up to 20 scans included
- Short-term archive
- Document Cockpit
What's included
- Up to 2 recipients
- Up to 20 scans included
- Short-term archive
- Document Cockpit
Monthly plan
Annual contract
Annual contract
Additional costs when using CAYA
Still have questions?
Booking is simple and can be done online in under five minutes.
- Select your plan and click "Book now"
- Create your account
- Enter your billing address & payment details
- Provide the address for which you would like us to set up a mail redirection service (if required)
- Now it's our turn. You will receive your mail digitally within a few days.
Please note that we may contact you after your booking to request proof of identity.
Our personal plans are designed for individuals looking to use Caya on their own, as a couple, or with their family. Choosing the right plan primarily depends on the number of recipients in your household. Looking to use Caya for business? Find out more about our business plans
Once you have booked, we will take care of setting up your mail redirection. After a few days, your mail will no longer be delivered to your address by the postal services, but to one of our scanning centres. We will scan your mail on the same day it arrives and make it available in your Caya account. You will, of course, be notified of this via email and/or push notification.
We always scan all incoming mail. To do this, we remove staples and paperclips where necessary. The only exceptions are documents that would be damaged by the scanning process; these are not scanned in full. In such cases, we only scan the first page using a tripod scanner. This includes, for example, notarised documents with seals.
You can pay by credit card (MasterCard, Visa, American Express), PayPal or, for business customers, by direct debit (SEPA mandate). The first payment is taken at the time of booking, with subsequent payments due monthly in advance on the first of each month. Would you prefer to pay by invoice (bank transfer)?
Original documents are initially stored free of charge in our short-term archive for 90 days. During this period, you can request documents at any time via express delivery. Upon request, we can also send you all documents in a consolidated shipment on a regular basis (monthly, fortnightly, weekly) or store them permanently in our long-term archive.
Ready to digitise your mail?
With Caya, there's no need to check your postbox - receive, process and organise your mail digitally with ease.