An action corresponds to one automatically processed document – that is, every time Caya successfully extracts structured data from a document. Depending on your plan, 50 or 150 actions are included, and additional actions can be purchased from €0.15 per action.

If you receive more letters than your package includes, Caya will charge an additional fee for each extra letter – between €0.79 and €0.99 per letter, depending on your plan. In this case, we recommend upgrading to a higher scan volume.

Booking the Caya Document Automation Suite:

1. First, select your base plan and click “Book now”2. Create your account and enter your billing address & payment details3. Provide us with the address for which you would like us to set up a mail redirection service (if required)4. Now it’s our turn. You will receive your mail digitally within a few days5. In the meantime, you already have access to your Caya Document Automation Suite and can get started6. Please note that we may contact you after your booking for identity verification purposes.

1. First, select your base plan and click “Book now”
2. Create your account and enter your billing address & payment details
3. You now have access to your Caya Document Automation Suite and can get started

Booking Caya Document Automation Suite & Digital Mailroom:

1. First, select your base plan and click “Book now”
2. Create your account and enter your billing address & payment details
3. Provide us with the address for which you would like us to set up a mail redirection service (if required)
4. Now it’s our turn. You will receive your mail digitally within a few days
5. In the meantime, you already have access to your Caya Document Automation Suite and can get started
6. Please note that we may contact you after your booking for identity verification purposes

We would be happy to provide you with a personalised quote or recommend a tariff. Please feel free to get in touch.

Of course. Our digitisation experts are always on hand to help. We would be happy to answer your questions, give you a product demonstration, or put together a bespoke quote for you.

Just get in touch.

First, select a plan. Our business plans differ in terms of features, the number of additional users, and security and compliance standards. Second, if you would like Caya to digitise your postal mail, select your mail volume. Your monthly price is calculated based on this combination and displayed before you complete your booking. If you are unsure how much mail you receive each month, we recommend starting with a lower volume. Should you receive more mail than your plan includes, we will charge for each additional letter in accordance with our price list. Not sure which plan is right for you?‍

Please get in touch.

You can pay by credit card (MasterCard, Visa, American Express), PayPal or, for business customers, by direct debit (SEPA mandate). The first payment is taken at the time of booking, with subsequent payments due monthly in advance on the first of each month. Would you prefer to pay by invoice (bank transfer)?

Please get in touch.

For all our plans, you can choose between an annual or a monthly subscription. In both cases, billing and payment are processed monthly. Monthly subscriptions renew automatically every month, while annual subscriptions renew every 12 months. You can cancel either plan up to 31 days before the end of the contract term.

With the Caya Document Automation Suite, you can not only receive your post (letters), but also upload documents yourself, import them via email, or synchronise your email inbox. The total number of documents in your Caya account is the sum of received letters and uploaded/imported documents.

A user refers to the number of logins for the Caya Document Automation Suite. Every plan includes one user. Additional users can be added for a fee, depending on your plan. A recipient, on the other hand, refers to individuals or companies that receive their post via Caya. Our business plans always include an unlimited number of recipients. Example: A company counts as one recipient but can add multiple employees as users to the Caya account so that they all have access to the daily post.