DMS Tips

From piles of paper to automation: How companies optimize their order entry

Paper-based order entry is often inefficient and prone to errors. Companies are therefore looking for automated solutions to improve their processes. Modern technologies make it possible to save time, minimize errors, increase safety and increase customer satisfaction.

The challenges of paper-based, manual order entry

Traditional order entry is often associated with a great deal of manual effort. Orders are received by fax or e-mail, entered manually into systems and archived in file folders. This causes problems:

  • Long processing times: Manual data entry delays the entire order process.
  • Failure vulnerability: Writing or transmission errors can lead to misunderstandings and incorrect orders.
  • Increased administrative costs: Paper-based processes require storage, transportation and manual processing, which causes costs.

Automation as a solution

By using automation technologies, companies can efficiently overcome these challenges. Modern IdP solutions, such as Caya, offer a range of features:

  • Electronic data collection: Orders are taken directly from emails, scans or web forms and processed automatically.
  • AI-powered text recognition (OCR) and data extraction: Deep OCR technology and modern AI models visually and content-wise analyze all documents in order to precisely extract relevant information. In this way, the data is converted into structured, usable data and can be forwarded to external systems.
  • Automated workflows: Approval processes and referrals take place without manual intervention.

Example of an order entry process with Caya:

  1. Document capture: Caya receives and digitizes incoming orders from various sources, such as scans or emails.
  2. Automatic data collection and transfer: The AI-based solution automatically collects all relevant data from your documents. Data points such as customer data, order numbers and item positions are extracted and automatically transferred to ERP systems, for example.
  3. Order processing: After transfer, the order is further processed in the ERP system, for example.

Benefits of automated order entry

Implementing an automated solution has numerous benefits:

  • saving time: By reducing the manual entry and processing of documents in the order process, more time is left for the really important tasks.
  • Mitigate errors: Automatic systems reduce manual intervention and therefore human errors.
  • Increased safety: Digital processes ensure higher data security and traceability.
  • Cost savings: Less paper, less manual work and optimized processes reduce administrative costs.

Successful implementation of automation

To ensure a successful transition from paper-based to digital processes, companies should consider several key steps. First, a thorough analysis of existing processes is required to identify inefficient processes and identify potential for optimization.

The next step is to select the right technology. Solutions such as Caya, which are scalable and can be flexibly adapted to the company's specific requirements and use cases, are particularly suitable.

Another important step is training employees to ensure that the team is familiar with the new systems and can use them efficiently. Finally, processes should be continuously optimized. It is crucial to regularly review and further develop processes in order to make digitization successful in the long term.

conclusion

Digitalizing order entry is a decisive step for companies. Automated systems offer numerous benefits, including time and cost savings. IDP solutions such as those from Caya enable orders to be processed efficiently and securely, which in the long term leads to optimized processes and greater efficiency in order processing.

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