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Post-Scan-Service and Digital Mailbox

Receive your daily mail online and get on top of your paperwork

We redirect your letter mail, digitise it and make it available in the Caya Document Cockpit. There you can organise and edit all your documents and automate your processes.

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More than 20,000 users already rely on Caya

This is how we digitise your inbox

In three simple steps:

Step 1

Your letter mail arrives at Caya

Automatic forwarding of all letter mail using a forwarding order*.

Use the address of your Caya mailbox as your receiving address.

Automatic forwarding of selected letter mail (e.g. for a department) by re-routing.

Daily collection of your mail from your premises by Caya.

For individual solutions Please feel free to talk to us

*The forwarding can be set up directly in Caya.
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Step 2

Your mail gets scanned

Your mail is sorted by format, opened by machine, removed from the envelope and prepared for scanning.

Your mail is digitised in milliseconds by our production scanners.

Your mail is stored in our short-term archive and then destroyed or sent to you.

*Our scan centers are all located in Germany and are ISO certified.
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Step 3

Receive your mail online

The essential process is the delivery of your documents from the scanning centre to you. There are various options for this:

FTP server

By email

Let us work our magic on your documents.

Find the right document easily
Thanks to the full text search, you can immediately find what you need.
Share and collaborate
Access from anywhere via mobile app

Fill out and sign forms

It's simple, with just one click.
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Organise documents into folders and with tags

Everything has its place and every document has a dedicated folder. You can easily find important documents, even if they were received some time ago.
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Powerful PDF editor

With Caya you additionally benefit from a full-featured PDF editor. Not only can you highlight text or sign documents, you can also split or join pages, fill in forms and insert graphics such as stamps.
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Modern Deep OCR Technology

For a precise and structured data extraction.
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Full control through rights and role management
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Secure archive storage
We store your physical documents for 90 days.

When the Subject is , automatically share with Tabea.

Concentrate on the important things and let our Automagic workflows do the repetitive, annoying tasks. For example:
Send invoices to Datev
Distribute to colleagues and within a team
Save to the correct folder

Connect your favorite tools with Caya

Caya offers integrations with over 100 software solutions. Just keep using your previous setup — Caya is compatible.

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“By digitising and automatically forwarding our incoming mail, we were able to automate and optimise our downstream processes.”
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Head of Operational Excellence, Getsafe

Florian Bauer

Do you have any questions?

With Caya's post-scan service, you can receive your daily mail digitally. In Caya Document Cockpit, you can manage and edit your documents in a central location and automate repetitive tasks. Simple, reliable, efficient. With over 20,000 customers, Caya is the leading provider of paperless offices in Germany.

Setting up Caya is a breeze and is done entirely online. To do this, first select the appropriate tariff + the desired scan volume and complete the booking process. After booking, you decide how you want the mail to reach Caya: via forwarding order, mailbox address or, for example, via collection by a courier. Our digitization experts will be happy to assist you with this. Please contact us at +49 30 200 036 981 or business@getcaya.com.

We always scan all mail that we receive. To do this, we also remove staples or staples, for example. Only documents that must be damaged by us to fully scan are not completely scanned by us. In such cases, only a stand scanner is used to scan the first page. These include notary deeds with seals, for example.

Yes, you can add any number of companies as recipients to your business customer account with Caya. However, please note that we do not offer separate inboxes for each company. If you want separate inboxes, it is recommended that you create a separate Caya account for each company.

Yes, Caya offers integrations with over 100 other software solutions. This includes software from the areas of accounting and personnel as well as industry software for property managers, real estate managers or tax consultants.

The original documents will initially be kept free of charge for 90 days in our short-term archive. Within this time, you can request documents via immediate delivery at any time. On request, we can also send you all documents regularly (monthly, biweekly, weekly) in bulk or permanently archive your documents in our long-term archive.

Yes, the digitization of registered letters, including envelopes, is included in our service.

With over 20,000 customers, Caya is Germany's leading provider of paperless offices. Our customers include medium-sized companies such as SH Netz (operator of the power grid in Schleswig-Holstein), start-ups such as McMakler and non-profit organizations such as WWF Germany. There are also many self-employed entrepreneurs and small businesses. Testimonials about Caya can be found, for example, at OMR Reviews (an independent B2B review platform).

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Bye-bye paperwork, hello proper work.

Caya gives you the freedom to spend your time and energy where it's needed most. Automate your document-based processes and collaborate with your colleagues directly in Caya.