An action corresponds to an automatically processed document — i.e. every time Caya successfully extracts structured data from a document. Depending on the tariff, 50 or 150 actions are included; additional actions can be added from 0.15€ per action.

If more letters are received than are included in the booked package, Caya charges additional costs for each additional letter — between 0.79€ and 0.99€ per letter, depending on the rate. In this case, it is recommended to book a larger scan volume.

Booking Caya Document Automation Suite:

. First, choose your base rate and click on “Book Now” 2. Create your account and enter your billing address & payment details3. Tell us the address for which we should set up a forwarding order (if desired) 4. Now it is our turn. Within a few days, you will receive your digital5 mail. In the meantime, you already have access to your Caya Document Automation Suite and you're good to go6. Please note that we may contact you to verify your identity following your booking.

1. First, choose your base rate and click “Book Now”
2. Create your account and save your billing address & payment details
3. Now you have access to your Caya Document Automation Suite and you're ready to go

Booking Caya Document Automation Suite & Digital Inbox:

1. First, choose your base rate and click “Book Now”
2. Create your account and save your billing address & payment details
3. Tell us the address for which we should set up a forwarding order (if desired)
4. Now it is our turn. Within a few days, you will receive your mail digitally
5. In the meantime, you already have access to your Caya Document Automation Suite and you're ready to go
6. Please note that we may contact you to prove your identity after you make your booking

Of course. We would be happy to provide you with a personal offer or recommend a tariff. Feel free to talk to us. ‍

Well, of course. Our experts in digitization are always available to you. We would be happy to answer your questions, show you the product or make you an individual offer.

Just talk to us.

The first step is to select a tariff. Our rates for business customers vary, among other things, in the range of functions, the number of additional employees and security and compliance standards. In the second step, if you want Caya to also digitize your letter mail, you select your mail volume. Your monthly price is calculated from the combination and shown to you before you book. If you are unsure how much mail you will receive per month, we recommend that you start with a lower volume first. If you receive more mail than is included in your tariff, we will charge you for each additional letter in accordance with our list of prices & services. Are you unsure which tariff is right for you? ‍

Please feel free to talk to us.

You can pay us by credit card (MasterCard, Visa, American Express), PayPal or, as a business customer, also by direct debit (SEPA direct debit mandate). Payment is made directly at the time of booking for the first time and then always monthly in advance on the first of a new month. Would you like to pay on account (bank transfer)?

Please feel free to talk to us. ‍

With all our plans, you can choose between an annual subscription and a monthly subscription. Both options are invoiced and paid monthly. With a monthly subscription, the tariff is automatically extended by another month, with an annual subscription by a further 12 months. Both tariff options can be cancelled up to 31 days before the end of the contract period.

In the Caya Document Automation Suite, you can not only receive your mail (letters), but also upload documents yourself, import them via e-mail or synchronize your email inbox. The number of documents in your Caya account consists of the number of letters received and uploaded/imported documents.

User is the number of accesses to the Caya Document Automation Suite. Each plan includes one user. Depending on the tariff, additional users can be booked for a fee. Recipients, on the other hand, refer to people or companies who receive your mail via Caya. Our business customer plans always include an unlimited number of recipients. Example: A company is considered one recipient, but can add several employees as users to the Caya account so that they all have access to daily mail.