Automated document processes

Document processing on autopilot

From physical mail to the extraction of structured data: automate your document processes according to your own rules.

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ISO 27001 certified
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GoBD-compliant
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GDPR compliant
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DORA compliant
Caya is an OMR Leader for Virtual Inbox in 2026Caya ist 2026 OMR Leader für Optical Character RecognitionCaya ist 2026 OMR Leader Rated für Data ExtractionOMR Reviews Top 100 Rated Tools in DACH 2026Caya ist 2026 auf der OMR Watchlist für Intelligent Document Processing

Manual document processes cost more than you think

Whether you are a small team or a growing company, inefficient workflows quickly become a real brake on growth.

0

%

Loss of productivity due to inefficient document processing
Source: Statista

Scaling exacerbates the problem

The more documents you have, the more manual intervention is required – without automation, errors and delays scale too.

In 6 steps

From document to structured data

Centralised document receipt

Whether by post, email or upload – all documents land automatically in one place.

Automatic classification

Invoice? Contract? Form? Caya automatically recognises the document type.

Organization

All documents are automatically sorted and filed in the correct folder – with no manual effort required.

Extraction

Caya reads all relevant fields: amounts, dates, suppliers, IBANs, reference numbers and much more. Find out more about our extractions.

Distribution

Documents are automatically shared with the right person or department. Rights and roles can be set individually – so everyone only sees what is relevant to them. Find out more about our automations.

Integrations

Documents and extracted data are automatically transferred to your connected tools, for example as JSON, CSV or directly via integration. Discover our integrations.

Centralised document receipt

Whether by post, email or upload – all documents land automatically in one place.

Automatic classification

Invoice? Contract? Form? Caya automatically recognises the document type.

Organization

All documents are automatically sorted and filed in the correct folder – with no manual effort required.

Extraction

Caya reads all relevant fields: amounts, dates, suppliers, IBANs, reference numbers and much more. Find out more about our extractions.

Distribution

Documents are automatically shared with the right person or department. Permissions and roles can be set individually – ensuring everyone only sees what is relevant to them. Find out more about our automations.

Integrations

Documents and extracted data are automatically transferred to your connected tools, for example as JSON, CSV or directly via integration. Discover our integrations.

The Document Automation Suite

From document to your systems.

All documents, whether post, email or upload, land in Caya and are processed fully automatically.

Mail scanning

Your physical mail. Digitised daily.

We digitise your postal mail and make it available in your digital inbox.

  • Daily scanning & automatic classification
  • 90 days of physical archiving at the scanning centre
  • Notifications via app & email
  • Full text recognition (OCR) & full-text search
  • GoBD-compliant, immutable storage

Document Extractions

Structured data. Straight from your documents.

AI and deep OCR extract all relevant data and transfer it to your systems in a structured format.

  • AI-powered data extraction
  • Pre-trained models + custom extractions onEnquiryRequest
  • Structured output: JSON, CSV
  • Direct integration into your tool stack
  • No more manual data entry

Document Automations

Every document. Automatically in the right place.

Define your rules once and Caya takes care of the distribution.

  • Rule-based automagic routing
  • Automatic folder assignment & tagging
  • Team sharing & notifications
  • Integrationto over 100 tools
  • Multiple locations & clients supported
20,000+ users are already reclaiming their time

Document automation for every industry

"Digitising incoming post is an essential tool for enabling remote team collaboration, especially in the age of home working. Tool to enable teams to work together from anywhere. I can hardly imagine our administrative processes without Caya's service anymore. It was a major step into the future that simply has no downsides."“Digitalization of incoming mail is essential, especially in the age of home office I can hardly imagine our administrative processes without Caya's service. This was an important step into the future that simply has no disadvantages.”

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Christian Lorenz

Team Leader Network Customer Support

We work much more efficiently, and our property managers receive the mail they need to process in no time at all. Or, if the short text looks odd: By digitising our mail, we have taken a major step towards our goal of working almost paperlessly. Furthermore, we work much more efficiently, and our property managers receive the mail they need to process in no time at all. Even when working from home.We work much more efficiently and our property managers receive the letter they need to be processed in a very short time. Or, if the short text looks funny: By digitizing letter mail, we have come a long way closer to our goal of working almost paperless. In addition, we work much more efficiently and our property managers receive the letter they need to be processed in a very short time. And that even when working from home.

Markus Pfeiffer

Managing Director

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Caya adapts to you – not the other way around

Whether you are in property management, banking or the energy sector: Caya offers solutions and workflows for your industry, for example:
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Legal guardians

Audit-proof filing for compliance-critical documents.

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Franchises

Centralised mail management for all locations.

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Banks

DORA-compliant document processing.

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Agencies

Less administration, more creative work.

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Tech & start-ups

Scalable automation from day one.

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Tax advisors

GoBD-compliant receipts and client documents.

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Insurance brokers

Policies, applications and correspondence – all digital.

Property management

Tenant files, statements and correspondence from authorities.

Tradespeople

Order confirmations and invoices without the paperwork.

Energy suppliers

Centrally manage incoming mail and distribute it across all locations.

Hospitality

Centrally manage guest correspondence and supplier documents.

Coworking spaces

Multiple tenants, one inbox – clearly organised.

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Legal guardians

Audit-proof filing for compliance-critical documents.

Franchise icon

Franchises

Centralised mail management for all locations.

Bank building icon

Banks

DORA-compliant document processing.

Paperclip icon

Agencies

Less administration, more creative work.

Computer chip icon

Tech & start-ups

Scalable automation from day one.

Calculator icon

Tax advisors

GoBD-compliant receipts and client documents.

Shield icon

Insurance brokers

Policies, applications and correspondence – all digital.

Tradespeople

Order confirmations and invoices without the paperwork.

Energy suppliers

Centrally manage incoming mail and distribute it across all locations.

Hospitality

Centrally manage guest correspondence and supplier documents.

Coworking spaces

Multiple tenants, one inbox – clearly organised.

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Connect Caya with the tools you already use

Want to know if Caya is compatible with your existing setup? Contact us for a consultation.Want to know if Caya is compatible with your existing setup? Contact us and let us advise you.

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Security & Compliance

Enterprise security. For businesses of any size

No compromises when it comes to your data. We meet the highest German and European standards.
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GDPR compliant

We adhere to current EU regulations. Personal data is properly collected, stored and documented.

Caya is ISO 27001 certified – Information Security Management

ISO 27001 certified

Caya meets the international standard for information security management systems.

Caya meets the requirements of the EU DORA regulation for digital operational resilience

DORA compliant

We meet EU requirements for digital operational resilience and reliably protect our IT systems.

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GDPR compliant

We adhere to current EU regulations. Personal data is properly collected, stored and documented.

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Caya is ISO 27001 certified – Information Security Management

ISO 27001 certified

Caya meets the international standard for information security management systems.

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Caya meets the requirements of the EU DORA regulation for digital operational resilience

DORA compliant

We meet EU requirements for digital operational resilience and reliably protect our IT systems.

Made & Hosted in Germany

All scanning centres are located in Germany. Your documents are encrypted and stored in an audit-proof manner in our high-security data centre in Frankfurt.

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Better compliance with Caya

Find out how you can improve and simplify compliance in your company with Caya, or take a look directly at our Trust Centre.

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Still have questions?

What is Caya?

The Caya Document Automation Suite is an end-to-end platform for Intelligent Document Processing (IDP). The software automates the entire document lifecycle – from incoming mail and classification to structured data extraction and routing into your systems.

The Caya Document Automation Suite is an end-to-end platform for Intelligent Document Processing (IDP). The software automates the entire document lifecycle – from incoming mail and classification to structured data extraction and routing into your systems.
What features does Caya offer?

Caya combines three core functions in one suite: Post Scan digitises incoming mail, Document Automations routes documents to the relevant department, person or external system based on rules, and Document Extractions automatically extracts relevant data, providing it as structured data for further processing.

Caya combines three core functions in one suite: Post Scan digitises incoming mail, Document Automations routes documents to the relevant department, person or external system based on rules, and Document Extractions automatically extracts relevant data, providing it as structured data for further processing.
How quickly is Caya ready to use?

Caya is a plug-and-play solution that is ready to use in no time – without the need for extensive internal IT resources or large budgets. Our team will support you with setup and ongoing optimisation.

Caya is a plug-and-play solution that is ready to use in no time – without the need for extensive internal IT resources or large budgets. Our team will support you with setup and ongoing optimisation.
Who is Caya suitable for?

Caya is particularly well-suited to companies with strict compliance requirements, such as banking and financial service providers, medical device manufacturers, and energy companies. As a GoBD-compliant, ISO 27001-certified, and GDPR-compliant platform, Caya meets the legal requirements for audit-proof archiving and transparent document processes.

Caya is particularly well-suited to companies with strict compliance requirements, such as banking and financial service providers, medical device manufacturers, and energy companies. As a GoBD-compliant, ISO 27001-certified, and GDPR-compliant platform, Caya meets the legal requirements for audit-proof archiving and transparent document processes.
How much does Caya cost?

Caya offers tiered pricing based on document volume and feature set. For enterprise requirements (custom IDP models, dedicated onboarding), we provide bespoke packages. You can find our current pricing here https://www.caya.com/tarife.

Caya offers tiered pricing based on document volume and feature set. For enterprise requirements (custom IDP models, dedicated onboarding), we provide bespoke packages. You can find our current pricing here https://www.caya.com/tarife.
What specific problem does Caya solve?

Caya solves the problem of manual document processing. Companies that have previously sorted and typed up invoices, contracts and forms by hand benefit from automatic classification, data extraction and direct transfer to ERP or accounting systems.

Caya solves the problem of manual document processing. Companies that have previously sorted and typed up invoices, contracts and forms by hand benefit from automatic classification, data extraction and direct transfer to ERP or accounting systems.
Which KPIs does Caya measurably improve?

Customers of the Caya Document Automation Suite report measurable results: EG Deutschland GmbH, for example, saves 90% of processing time per letter with Caya – around 290 hours per month – while reducing manual errors and improving response times.

Customers of the Caya Document Automation Suite report measurable results: EG Deutschland GmbH, for example, saves 90% of processing time per letter with Caya – around 290 hours per month – while reducing manual errors and improving response times.
How does Caya differ from document management software (DMS)?

Traditional DMS solutions are primarily filing systems. Documents are uploaded, named and filed manually. Caya, by contrast, is an active automation platform: documents are not just stored, but automatically captured, understood, processed and forwarded. The key difference lies in AI-powered document extraction and automation, which trigger follow-up processes without human intervention.

Traditional DMS solutions are primarily filing systems. Documents are uploaded, named and filed manually. Caya, by contrast, is an active automation platform: documents are not just stored, but automatically captured, understood, processed and forwarded. The key difference lies in AI-powered document extraction and automation, which trigger follow-up processes without human intervention.
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Goodbye document chaos, hello Caya.

Caya automates your entire document-based process, from receipt to final processing. We help you find the right solution for your business.

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